Your request has been submitted. Our expert support staff and technicians will work to identify the exact parts you need and respond promptly.
When we respond, we may ask you for more details or photos. If your laptop has a touch screen, we strongly recommend waiting to hear back before purchasing the replacement parts to make sure they are correct. Incorrect parts are the number one problem when repairing touch-screen laptops.
If your laptop doesn't have a touch screen and you know the model number please search for your screen above. We have instructional videos in the description for many laptop models.
Being in business for 10+ years, and having many satisfied customers, and a few dissatisfied :(, we have come up with a pledge for every customer that gives us their info.
OUR PLEDGE TO YOU:
- All the information you give to us stays private. Period.
- We will always give you the most complete current information regarding your laptop whether you buy from us or not.
- We will always be upfront in pricing and will not add hidden charges.
- We will promptly work to resolve any issues that come up during the repair.
- We will reply ASAP to any customer questions or requests.
- If things don't go as planned, we will work with the customer to come up with a fair and mutually agreeable solution.
- We will give the customer the benefit of the doubt.
- If a competitor has a better solution, we will refer the customer to them.
- If you sent the laptop to us, we know how important your data is. We will only access the computer as needed to verify the function of the screen and for nothing else.
Thank you again,
Screen Surgeons Support Team